Permission Evangelism
"When to Talk, When to Walk"
David C. Cook 2003
Copyright 2010
TroveCO, LLC
"I Believe, Now What?"
David C. Cook 2005
Foreward
"Novell's Guide to
Netware 5"
IDG 1999
Contributing author
"CRM at the Speed of Light"
Osborne McGraw Hill 2001
Contributing writer
"Knowledge
Management Strategy
and Technology"
Artech House 2002